Check if the SSL is turned on for the SMTP server, and that the Outgoing Port Number is right. To check if the port number is correct, go to Mail > Preferences > Accounts > Advanced. Check if SSL is turned on for Incoming Server and the port number is 993. Check if the Incoming and SMTP Server names are correct. Often connection errors happen when the server details are incorrect. Contact your email administrator for details. In case you are a part of an organization, the administrator may have restricted access via IMAP to your account. Generate and use Application Specific Password, for TFA enabled accounts Check if you have Two Factor Authentication turned on. If IMAP Status is disabled, Enable IMAP and try again. In case you get authentication errors, check your IMAP Status. Troubleshooting Mac Mail Configuration Authentication Errors: The folders and the emails in the account will be synced with the Mac Mail client. The account will get created based on the server details provided. Apple Mail verifies the account details and maps the server details for the account. 
Incoming Mail Server: for personal users, for organization users who have their domains hosted with Zoho Mail. Password: Zoho account password (You may require Application Specific password if Two Factor Authentication is enabled for your account.). User Name: Your complete email address for domains hosted with Zoho and for personal users ). In the next screen, select the Account Type, and the Incoming and Outgoing server details as given below:. Click Sign In, and provide the configurations details manually. Specify your preferred Display Name, Email Address of your account in Zoho and your password. Choose Other Mail Account, skipping the default options provided. Select Mail > Accounts > Click the + icon in the bottom right, to add a new account. 
(Login to > Settings > Mail Accounts > IMAP Access > Enable IMAP Access by clicking the checkbox)
Make sure that IMAP Access is enabled in the Zoho Mail interface. Steps to Configure Zoho Mail in Apple Mail Clientįor best results, ensure that you have a good internet connection when you configure the account.
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